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Terms of Sale

Latest update on September 26, 2018

This Terms of Sale (hereinafter, “ToS”) governs your use of Diabnext’s products. This ToS functions as a legal agreement between you and Diabnext as well. Read this ToS carefully before using any products of Diabnext.

Use of Diabnext’s Product

The products are for you to use along with Diabnext’s mobile application (hereinafter “App”) to sync data from Diabnext’s products to the App. You should read Terms of Use and Privacy Policy carefully before you start to use the products. For Terms of Use and Privacy Policy, please visit our website at https://diabnext.com/ for more information.

You understand and acknowledge that Terms of Use and Privacy Policy are incorporated into this ToS by reference and you agree to the Terms of Use and Privacy Policy by starting to use the products.

You further understand that in the event that conflict(s) or inconsistency arose between the terms of this ToU and the that of Terms of Use/Privacy Policy, the latter shall prevail.


Subject to your compliance with Diabnext’s instructions of product use, Diabnext warrants the products against defects in material and workmanship under ordinary consumer use for a certain period from the date of original retail purchase of the products.

During this warranty period, which can be referred to on the package of the products, if a defect arises in the products, and you follow the instructions for returning the products, Diabnext will, at our discretion, and to the extent permitted by law:

  • repair the products using either new or refurbished parts;
  • replace the products with a new or refurbished Product; or
  • refund to you all or parts of the purchase price of the products.

This limited warranty applies to any repair, replacement part or replacement products for the remainder of the original warranty period “or for ninety (90) days, whichever period is longer.” All replaced parts and products for which a refund is given shall become Diabnext’s property.

This limited warranty applies only to hardware components of the Product that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair or commercial use. You are obligated to obey any instruction that Diabnext provides to activate and validate your warranty.

To the extent permitted by law, the warranty and remedies set froth above are exclusive and in lieu of all other  warranties and remedies, and we specifically disclaim all statutory or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose and against hidden or latent defects. If we cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by lay, all such warranties shall be limited in duration to the duration of this express limited warranty and to repair or replacement service.

Bank Fees

Payment to establishment located in Hong Kong. International transfers are subject to bank charges, which vary depending on the bank.

Service Center

Come to visit our website at https://diabnext.com/ to get more information about the products. You can also contact us through contact@diabnext.com for any questions you have.